Executive insights survey
July 2019

The purpose of this executive survey, among Care England members, was to assess the relevance of
International recruitment , in recent years and going forward, as a potential solution to the workforce
challenges of our UK Care sector.

  • We received responses from the Executive teams of 35 Social Care providers, demonstrating the significant
    interest in the topic
  • Recruitment and retention were a consistent challenge for all respondents , with 1 in 4 respondents
    experiencing over 16% vacancy rates and around 1 in 2 respondents showing staff turnover in excess of
    16%, both particularly significant among the largest providers
  • 35% of respondents continue to recruit or have recruited from countries like Romania, Poland, Italy,
    Spain, India and the Philippines , largely because of lack of local staff
  • The feedback on the quality of care workers from abroad was positive, with 44% of executives rating
    overseas workers 7/10 and as high as 8/10, with no ratings below 5/10
  • However, feedback on the ease of the international recruitment process was mixed , ranging from very
    difficult to very easy, with respondents using a variety of channels, from international recruitment agencies
    to direct recruitment and job fairs
  • Finding the right recruitment partner was rated as the most critical success factor , with 100% of
    respondents rating it ‘important’ or ‘very important’


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International recruitment survey results July 2019